Everything you need to know about training at Rack City.
It's fully automated. Use your reservation in the Rack City app to access the secure entrance when you arrive — just tap your phone at the door. Head to your assigned rack and start training. No front desk, no check-in, no waiting.
Absolutely. Every rack is equipped with safety spotter arms. The facility has 24/7 security cameras monitored remotely, and there's always other members around during popular hours.
Yes! Each rack can accommodate a maximum of 2 people — whether that's you and a training partner, you and your trainer, or a trainer with their client. Trainers are welcome to bring clients, and clients can bring their trainers.
Absolutely! You can reserve as many racks as you need. This is perfect for trainers running small group classes, team training sessions, or if you want to ensure adjacent racks for your training crew. Just book multiple racks for the same time slot through the app.
No — we have everything you need to train. Each rack comes fully equipped with a barbell, plates, bench, cables, pull-up bar, and more. Feel free to bring your own accessories like lifting belts, straps, or knee sleeves. See our Experience page for full details.
You must use headphones when listening to audio. Please be respectful of other members training nearby.
Yes. Every location has a designated changing area where you can change privately. Take your time — no rush before or after your session.
We currently do not have showers at our facilities. Given the automated nature of our locations, we've opted not to add the complexity of unsupervised shower facilities — for now.
If you go more than 5 minutes past your reserved time, the system will automatically charge you a fee for the additional time. Please make sure your rack is cleared when your session ends. You're welcome to stay in the facility to collect your belongings, but your rack must be cleared within 5 minutes. If the next slot is available, you can extend your session directly through the app.
You can cancel or reschedule any booking directly through the app — no calls, no emails. Cancel at least 2 hours before your session and there is no charge. Cancellations within 2 hours are subject to a fee, because we likely won't be able to rebook that slot on short notice. Please cancel if you can't make it — we appreciate the courtesy.
The minimum booking time is 30 minutes. Additional time can be booked in half-hour increments.
Peak hours are 5–9pm on weekdays (Monday–Friday). Off-peak is all other times — early mornings, midday, late nights, and all day on weekends.
Pay-As-You-Go: A great option for anyone who wants to train without a commitment. There's no pressure to become a member — Pay-As-You-Go works perfectly as your regular gym. Note that memberships are capped, so Pay-As-You-Go will always be available even when memberships are full. If you find yourself coming more than once or twice a week, a membership will save you money — but it's entirely up to you.
RackCity+: Includes 10 hours of off-peak rack time per month — ideal for lifters who train regularly during off-peak hours (all times except 5–9pm weekdays).
RackCity Unlimited: Includes 1 hour per day at any time slot, including peak hours — ideal if you want maximum flexibility to train any time of day.
We are located on the corner of E 48th St and 2nd Ave. We plan to open more locations in more neighborhoods over time — check our Locations page for updates.
No. Smoking and vaping are strictly prohibited inside all Rack City facilities. Violations may result in fines, account suspension, or direct intervention. Please review our Terms of Service for our full rules and policies.
No. Alcohol is not permitted on the premises. Violations may result in fines, account suspension, or direct intervention. Please review our Terms of Service for our full rules and policies.
Yes. Rack City is a shared facility and we take rule violations seriously. Depending on the severity, infractions may result in fines, account suspension, or direct intervention from our monitoring team. Please review our Terms of Service for a full rundown of our rules and policies.
